BME Capstone @ the Design Garden

Voice of the Customer

Building the future

In this phase of the course it is your job to determine the TRUE clinical problem. Many people believe they have found the problem when in reality the problem is something else entirely.To develop a meaningful solution in this course you MUST find the correct problem, here are some resources for your search.

 

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Pre-Plan Customer Discovery

Know what to ask to get to the heart of the problem.

  1. How to Plan and Get an Interview 
  2. How to Ace the Interview
  3. Strategy Guidance

How to Interview

How to work with all types of people.

  1. General Interview Tips
  2. Market Considerations in Interviews

 

 

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Ask the Right Question

Be specific and deliberate.

Guidance

Finding the Right Problem

Contacts and Consent

Feel free to use this contact form.

Surgical Procedure Videos

Understand your clinical problem by viewing procedures

  1. Broadcast Med
  2. MedTube
  3. Youtube
  4. NIH Videos
  5. GIBLIB Youtube

Other Resources

Stanford Biodesign

Open Healthcare Datasets

“If I were given one hour to save the planet, I would spend 59 minutes defining the problem and one minute resolving it,”

-Albert Einstein